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Language : EN
Kawai FAQ
Frequently asked questions about Kawai instruments, product features, and other topics.
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Q.
Is my piano's warranty transferrable?
Q.
Where can I find the model or serial number of my piano?
Q.
How can I buy spare parts and accessories for my piano?
Q.
How often should I tune my piano?
Q.
How do I connect my piano to a computer?
Q.
How do I use Kawai’s apps with my digital piano?
Q.
Do I need to download/install a driver in order to use USB-MIDI?
Q.
Why can I hear other sounds from notes on my digital piano, including faint resonances and noises?
Q.
Why can I hear the keyboard action in my piano?
Q.
Why do the upper ~18 notes of my Kawai digital/hybrid piano sustain without using the damper pedal?
Q.
Does the Soundboard Speaker System produce any sound, or is it just for decoration?
Q.
How should the pedals on a piano function?
Q.
Why does playback on my AURES piano sometimes sound different through headphones or speakers compared to listening directly through the piano’s soundboard speaker system?
Q.
What are Bluetooth MIDI and Bluetooth Audio?
Q.
How do I connect my Kawai piano to an iPhone/iPad via Bluetooth MIDI? (Virtual Technician app)
Q.
How do I connect my Kawai piano to an Android device via Bluetooth MIDI? (PianoRemote app)
Q.
How do I play audio from an Android device to my Kawai piano via Bluetooth Audio?
Q.
Why doesn't the PianoRemote app connect with my Kawai piano?
Q.
Which apps are compatible with my Kawai piano?
Q.
How do I connect my Kawai piano to an iOS device via Bluetooth MIDI? (PianoRemote app)
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